*
(asterisk) Short-cut Key: To save time in Receipt posting,
typing [*] will
enter the customer's balance due for the payment
amount. In Usage Entry, will calculate the
customer's bill.
Account:
The person that owns or uses the utility service and the
address for where the bill is sent. See the
explanation of Separate Customer Account # and Premise #
for more information.
Batch
Calculation: Computes minimum bills for customers
without meter readings
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Batch
Usage Estimating: Estimate Usage based on previous
average usage for customers. Very useful if unable to
read meters due to weather or other situations
Billing
Register Report: Record of charges for customers
for the current billing cycle
Customer
List Report: Listing of active customers' name,
address, etc. Also option for Inactive
Customer List
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Daily
Receipts Report: Record of customer payments posted
as receipts for the current day. Also shows the
breakdown of the individual funds (charges) for the
payment amounts
Budget
Billing - Level Payment Plan: Allows customers to pay
the same amount each bill by calculating an average bill
based on past usage. Updates automatically!
Customer
Receipt: Option to print a receipt that shows
amount, cash/check, etc. for customers that pay at your
office.
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Directors
Report:
Displays totals from all reports in a single page.
Covers water loss, revenue, etc. that can be presented
to board of directors
Electronic
Payments Report: Tracks customers for automatic payments and
generates a report or file for bank drafts.
Electronic
Payments ACH Generation: Tracks customers for automatic payments
and bank information to generate an ACH file for your bank
using ACH software
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Final
Billing Option: Capability of final billing and
closing a customer's account that is moving
Fixed
Rate: A rate that calculates a fixed amount to a
customer for each billing cycle.
Full-Payment
Receipt Auto-Entry: Using the asterisk key [*], also in Usage Entry
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Handheld
or AMR Device: A
handheld (or AMR-Automated Meter Reading) device is a small computer/equipment that can
be used by the meter reader to record the reading from a
meter. There are many types made by many different
manufacturers.
Keypad entry is the type where the reader
manually types the reading in the handheld device and no
special meter is required.
Special meters are required
to utilize the following types of devices
Touch-read - touch the device to
the meter with a wand to automatically record the
reading
Radio-read
- depending on the model, place a wand close to the meter
or just drive-by the meter to automatically record the
reading
Phone-read - these special meters
“call-in” to the utility office and automatically
send their reading to the PC
For more information see
our AMR/Handheld section.
Handheld
Interface: The software feature that allows your
Jayhawk Utility software to support a handheld
device and the automated reading entry and reporting
that are available with an AMR (Automated Meter Reading)
system
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History
Ledger Report: The history of customers by
transaction and date for every bill, payment, late
charge, and adjustment entered for each customer.
User can select any date range and has option to
print. This is not the same as the Monthly
History Report
Inactive
Reports: (optional in some versions) Provides the
additional Inactive Customer List and Inactive Monthly
Reports to show transactions for customers with an
Inactive status.
Landlord/Tenant
Billing: Sends
a duplicate of tenant's past due bills to landlord
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Meter
Reading Worksheet Report: Listing of all meters
that should be manually read by the meter-reader before
readings are entered and bills calculated by the system.
Includes necessary customer and meter location
information and a blank line to record the current meter
reading.
Monthly
Statistical Report: Monthly Report is a summary of
the beginning balance, bills, payments, and ending
balance for the current month by route and charge code.
Monthly
Receipts
Report: Record of customer payments posted as
receipts for the current month. Also shows the
breakdown of the individual funds (charges) for the
payment amounts
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New
Post Card Bill Format:
Meets the current post card postal regulations enforced by
some Post Offices. See the bill
cards section for more information.
Paper
Billing Statement: Option
to print bills on full sheets of standard paper
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Past
Due Letter: Print
past due letters on full sheets of paper that fit
customer address in
standard windowed envelopes. Requires Microsoft Word.
Past
Due Report: Report that shows what customers will
receive a Past Due Notice because payment has not been
received by the due date.
Postal
Bar-Coding: Adds PostNet barcodes to the bills and
past due notices. (Requires CAS certification software.
Contact us for more information.)
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Premise:
The physical location where a utility service is located
(for example, where the meter is installed or trash is
picked up). See the explanation of Separate Customer Account # and Premise #
for more information.
Rate
Analysis Report:
Help analyze how rate changes will affect your
district's billing. Report can be printed to
compare revenue based on current rates and proposed
rates.
Read
Seq (Sequence): Numeric field used to
sort accounts in the order the meter reader needs them
for the Meter Reading Worksheet or Handheld device
output/input or for other reports. We recommend
skipping numbers (i.e. 10, 20, 30, etc.) to allow for
future premises to be added in-between
(for new homes)
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Sewer
Averaging: Calculates sewer charge based on average
water usage from user-selected months. This charge
can over-ride the normal sewer charge on all or selected
customers.
Stepped
Rate: A
rate that changes based on the amount used (for
example, water, electric or gas are usually stepped rates)
Trial
Balance/Create Custom Reports: Create
custom reports based on any field(s) for any range of
values
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Unread
Meters
Report: After readings have been entered in the
system, this report can be printed to show what meters
do not have a current reading (to prevent incorrect
billing).
ZIP
Backup:
Software available from Jayhawk that provides a quick, easy way to backup your JUBS data or program on
multiple floppy disks, zip disk, CD-R or other media
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